Technology, friction & the customer experienc‪e‬

On todays episode of Pivotal Conversations Kyle sits down with Co-host and head business coach at EliteVitality Rhys Livingstone.

Kyle & Rhys deep dive on how Rhys leverages technology within his fitness business to innovate elements such as brand, customer journey & experience. The boys also breakdown how you can leverage technology within the three phases of the customer cycle in pre purchase, purchase and post purchase. This is a must listen episode for any business owner looking to have success over the next five years.

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